Running a vacation rental business comes with unique challenges. One of the challenges is creating strategies and investing in the right vacation rental tool for your business. Even more experienced vacation rental owners find it hard to put in place the right systems to help them streamline their day-to-day activities.
Luckily, there’s a wide range of vacation rental business automation tools that will improve the overall experience for both you and your guests. Ultimately, you’re searching for a comprehensive vacation rental software solution like iGMS that offers you all the important features to help you scale your rental business.
What is iGMS?
iGMS is a cloud-based vacation rental software. It’s an all-in-one solution to help you with various daily tasks. It virtually boasts all the features that hosts, vacation rental owners, and professional property managers will need to take their business to the next level while improving the guest experience as well.
What impact can iGMS have on your vacation rental business?
The true value of iGMS is that it can help hosts, owners, and managers to grow their businesses. Not only does it help you to save time and money, but it can also help you reduce human error.
What are the main features of iGMS software?
Native Automated Messaging
When working with vacation rental properties, your communication with guests needs to be prompt and professional. In fact, guest communication is one of the most time-consuming activities, yet one of the easiest ways to improve your occupancy rate. With the help of iGMS, you can keep your guests informed from when they first inquire about your property to after they have checked out. It lets you use specific triggers so that you can generate automated messages that will be sent on a preset date or at a preset time.
When you use iGMS, you no longer need to worry about double-bookings. It offers native integration with Airbnb, HomeAway, Vrbo, and Stayz. Moreover, with the help of iCal, you can also synchronize your calendar data from other third-party rental websites.
iGMS also lets you manage multiple accounts via a single interface. This eliminates the need to log in and out, saving you lots of valuable time.
Cleaning Management and Operational Tasks
iGMS takes the guesswork out of communicating with your cleaners and sending them tasks. All you have to do is assign a new cleaning task and the cleaner will be informed via text message and/or email. If you are working with multiple cleaners, you will love the fact that each cleaner will only be able to view his/her own jobs.
If you need to inform your cleaners about any new requests, the task management system enables you to create to-do notes and add specific instructions to reservations.
Similarly to communication, writing reviews is an important routine task that can quickly become time-consuming. iGMS will inform you once a guest has left a review for you and will then take it one step further and remind you about how many days are left for you to write a review. This is particularly helpful for dealing with negative reviews as you might not want to leave a review immediately after checkout. By delaying your guest reviews, Airbnb will not prompt the guest to leave a review.
Furthermore, to streamline the process, iGMS lets you write reviews right via their easy-to-use system (eliminating the need to log in to Airbnb first) and offers you predefined elements to help you create templates.
Key Management Automation
Offering self-check-in options will be even more important post-pandemic. iGMS integrates with Keycafe which enables you to manage your key exchanges for all your properties via a single account effortlessly. What’s more, you’ll also be notified in real-time via text message when the keys are accessed.
If you prefer to use smart locks, you can also use Everydoor.io in conjunction with iGMS. Thanks to the key management automation feature, you will always remain in complete control of guests and cleaners entering your property.
How to understand if iGMS will be a good fit?
If you have ever felt overwhelmed by your daily tasks, iGMS will be a good fit. This software has helped both hosts with only a few listings and professional vacation rental managers with multiple listings to reduce their workload significantly. In fact, it’s really a must-have vacation rental management software solution for any short-term rental owner.
The best would be to create an iGMS account, take advantage of their free 14-day trial, and try it out for yourself.
While there is a selection of software solutions available, many of these tools have a steep learning curve. iGMS, on the other hand, is intuitive, making it easy to set up your accounts and use it to its full potential. All in all, it’s the ideal tool for hosts and property managers who want to increase their revenue and occupancy rates, as well as to grow their businesses.