Purchased this generator to use as a whole house backup after having dealt with several recent outages thanks to the oh-so-reliable Texas grid. Got a great price from Amazon and ordered over labor day weekend but was not expecting to see it for at least a month or two due to it being back ordered. Surprisingly I received a shipping notification from Amazon after only about two weeks. While this was great, the delivery company took almost two weeks to deliver and required three resets of the delivery appointment time which was a bit frustrating. Upon delivery the box had some tears and bruises so i wanted to check it out before accepting. The delivery guys were very patient while I opened the box and unpacked enough to determine that the generator was in pristine condition and had suffered no damage during shipment. Documentation is good and assembly to make run was very easy. Since hurricane season is winding down and the unit will hopefully go immediately into storage I used propane to test and do the break-in. The battery was pretty much fully charged and the unit started up on the first try. I am using a 50 amp inlet box and a interlock device on my breaker panel. The unit so far has run the majority of my house without showing any sign of strain or stress. Pending installation of a soft start device i have not tried to run a 3 ton central A/C unit, but with what I have seen so far I believe this generator should be able to handle it without a problem.

The generator comes with pretty much every accessory needed. Although it weighs 230 lbs. the wheel kit and handle make it easy to move around. It comes with a propane hose with regulator in addition to a natural gas hose. Everything needed (except fuel obviously) to get this unit running was included in the box! So far I am very pleased with everything about this generator. It looks great, runs great, and comes equipped with every option I think I will ever need.

Post testing update: During break-in and further testing I noticed that based on the on-board meter the no-load frequency was running about 63.5 Hz and with about 50% load only dropped to 62.8 Hz. This seems a bit high to me. I have battery back-ups on all of my computer equipment and all of them alarmed and kicked over to battery power whenever the frequency got above 62.9 Hz (The back-ups are all spec’d. at 60 +/- 3 Hz). I contacted Westinghouse support and asked if there was a way to reduce the generator rpm which would reduce the frequency. They advised that there was not a way to reduce the rpm’s and furthermore that this unit was not designed to power “sensitive” electronics and that I should upgrade to a unit with lower total harmonic distortion or an inverter generator (both more expensive). I am very disappointed in this resolution. As this unit is advertised to be used as a home emergency back-up generator I think hey should be more upfront about its limitation to power electronics (almost every appliance in a modern household has electronic controls now). Also I cannot believe that they would produce a motor that does not have some way of adjusting rpm which would directly control the output frequency and voltage. While I do still believe that this is a powerful and quality generator, I am not comfortable that I am getting correct information from Customer Service and if I am, I am not sure this is a generator that should be used to power a home without risking damage to appliances.

Starts like a champ and is so much quieter than I expected. So glad I bought this, as opposed to some “cheaper” models that were available. Professionally designed, it serves as a great standby generator for my Florida home. Plenty of power to run almost everything in my house. Built to last. I couldn’t be much happier. After considering multiple options for whole-home automatic generators, in addition to other standby generators, I realized that this Westinghouse standby, with its tri-fuel capability, was exactly what I needed. The quality and built-in features make it “first in class!”

Initial quality. This is my second Westinghouse of this size, and there are significant improvements on the last one that cost about the same. Improvements: Remote start fob. Start button and on/off switch instead of a 3-way rocker that got sticky. Tri-fuel. Improved display.

I used Amazon’s room delivery service to get it here quickly. They transported the box to the back yard, and I put it together.

It is about as heavy a generator as I can handle. Just a bit of back strain getting it onto the pad after putting the wheels on. It is also quite loud.

It fired right up the first time after adding almost the quart of oil and going through the checklist.

It handled a 30% load very well the second time I fired it up.

The line quality is not great for sensitive equipment, and I knew this going in. For sensitive electronics, it is best to be running a live UPS (always converting AC-DC-AC), instead of just switching to battery on failure. A standard UPS will click on and off constantly under a low load. The line power gets cleaner the heavier the load. With the AC on, my standard UPS is not triggered. I plug in a small Bluetti (like a Jackery) to serve as the live UPS when I’m running the generator. It’s just a 247ah box that can put out 600W.

I just purchased this generator in early July., to replace a similar (but only dual-fuel) Westinghouse generator that was flooded and ruined by Hurricane Helene in September 2024. Needless to say, I am firmly committed to this generator brand. The basic assembly instructions (wheels, forward supports, etc.) are easy to understand and follow. Once prepared, the new generator started immediately from the remote start button and ran flawlessly without a hiccup. The previous generator was very dependable and always started and ran perfectly every time I needed it (which turned out to be pretty often, given the violent thunderstorms in Tampa Bay). The instrumentation panel on the new one is logical, intuitive, and has a large number of different output plugs from 240V/50 amp to two USB ports for DC electronics. It interfaces very well with the installed generator interlock system on the master circuit breaker panel of my home,, so I can seamlessly connect it to my “whole house” circuitry, rather than running extension cords everywhere. I won’t use it to run the central HVAC (not enough power), but it will run a few portable HVAC units I’ve placed in different rooms and other things simultaneously, so we can sleep comfortably even if the main power is off.

I short – I would buy this generator again — and did. Hats off to Westinghouse.

Exceptional value for money with outstanding quality. Setup was incredibly simple – just 3 steps to get it operational. I tested it with propane to avoid gas-related maintenance issues, and it started immediately on the first try. All connected devices worked flawlessly. This Westinghouse generator stands out for its superior build quality, competitive pricing, and user-friendly design compared to more expensive brands with fewer features.

As an experienced generator user, I can confirm this is the easiest one I’ve ever set up. Despite its size, it runs remarkably quietly, likely due to the rubber mounts and solid frame construction. Absolutely no regrets with this purchase – it exceeded all my expectations.

I purchased the Westinghouse 13500 Peak Watt Dual Fuel Portable Generator for home backup during power outages and am extremely satisfied with my choice. The generator features excellent construction quality, convenient remote electric start, and seamless compatibility with my home transfer switch.

I was pleasantly surprised to receive a complimentary upgrade to the tri-fuel version, allowing me to operate the unit on gasoline, propane, or natural gas. This versatility provides exceptional flexibility depending on fuel availability and pricing.

The generator delivers sufficient power to run critical household appliances including refrigerator, lighting, internet equipment, and even HVAC when necessary. Despite its powerful performance, the noise output remains reasonable, and the integrated wheels and handles provide good mobility despite its substantial size.

In summary, this generator is exceptionally powerful, and the tri-fuel upgrade makes it an outstanding value. I strongly recommend it for anyone seeking dependable backup power with multiple fuel options.

The 10500TFc generator arrived after a two-week delivery delay, ultimately being dropped off on a skid in front of my garage. Moving it was manageable using carts until unpacking. Assembly was straightforward – just attaching feet and wheels following the comprehensive user manual. After adding the included oil and gasoline per instructions, the generator started immediately. I ran it for 30 minutes to verify proper operation. The generator appears very sturdy and high-quality, confirming our extensive research that this was the optimal choice. While I haven’t tested it under full load yet, I expect flawless performance based on my experience so far. Will provide updates if necessary.