The recent pandemic brought by Covid-19 brought various changes in various individuals and businesses’ social and economic spheres. Restriction of movement and social distancing being the biggest hindrance to normal business operations. Health officials and authorities have been encouraging people to work from home to minimize interaction and effectively reduce the chances of spreading the disease.
Working remotely has posed a challenge when it comes to workforce management. However, necessity has always been a drive for innovative solutions. Here are a few remote workforce management practices you can employ in your business to help with remote employee management.
Trusting the employees
It is easier to keep track of your employee and work schedule when they are working in the office. However, with a remote workstation, it is difficult to determine if they are fully productive. Knowing this, you should build some level of trust in your employees that they will deliver on their quota.
You need to trust that the employees take their work seriously and see this as an opportunity to excel in their careers. Giving them this opportunity helps to establish a good relationship between you and the employees and boost trust between you.
Use the right tools
For this, you do not have to worry too much as various software and tech developers have come up with various digital tools to help with remote workforce management. There are tools to help with project management without visiting the site and tools to support effective online communication. Ensure the tools are flexible, intuitive, and user-friendly to help your team stay on top of their roles. Get a time and attendance software that helps you and your team keep track of times people get to work and the amount of work done within the given time frame.
The right tools can also help establish an elaborate communication channel if employees need to consult each other on various aspects of their work to ensure the workflow is uninterrupted.
These tools will come in handy when scheduling employees and monitoring their progress. Just remember to communicate the implementation of these digital tools to your employees.
Communicate with the employees
Having a clear channel of communication and providing important information to employees often is a good way to motivate your employees to deliver on their mandate. It is best to constantly talk to your employees due to the difference in locations. It is easier to talk to your employees in-house.
However, with remote locations, you have to use a communication strategy that allows you to communicate effectively with your employees. Some of the best communication channels you can use include zoom channels, Skype, and even emails.
Set achievable goals and expectations
Working from remote locations can be boring when employees cover their quotas within the first few hours. To prevent idleness and maximise productivity during business hours, you have to set the right goals and expectations of individual employees from the beginning. This way, you are able to keep the employees engaged all through their business hours. Setting these goals will enable workers to know what is expected of them, for example, when they are expected to get to their work stations and the specific mandate they need to deliver within the given time.
Achievable goals mean not overloading your employees with work just because they can work from the comfort of their homes. Giving them too much work will lead to burnout or even work dissatisfaction. Communicate on time if there is a need for extended hours while on the job to prioritize.
Not every employee can do the same job in the same way or the same amount of time. Working remotely, different employees are going to work at their own pace and ethic, something you need to accept and respect. This concept not only applies to domestic remote employees. If you’re working with international remote employees, you need to understand their diversity when scheduling meetings or assigning jobs.
Working in the same environment or office, sharing office equipment, and exchange information is a good way of promoting inclusivity among the employees. Basic human interaction is one of the best ways to promote inclusivity in a work environment with colleagues sharing various personal and work-related experiences.
People working remotely are restricted to their satellite locations and can easily lead to boredom, loneliness, and even reduced productivity.
To promote inclusivity, provide your employees with a chat room or communication channel where they can communicate with each other to bring on the feeling of being part of a team. Include people in everything that happens within the business if you want to see increased productivity.
Create good feedback loops
Plan for a communication channel that allows employees to promptly receive feedback on the evaluation of their work. This you can do through daily or weekly review meetings on individual assignments.