What the Heck is Kaizen?

Kaizen is a philosophy, with origins in Japan, which is oriented on taking incremental steps towards improving business processes, products, and quality. It can be defined as a continuous effort by all employees of the organization to ensure continuous improvement of all the processes and systems in the organization.

It thus also helps in eliminating waste from the organization. It can also be applied to processes, such as purchasing and logistics, which cross organizational boundaries into the supply chain.

Related: Different Types Of Kaizen

The Kaizen process aims at continuous improvement of processes and quality not only in the manufacturing sector but in other departments as well. In today’s world, Kaizen has been applied in different fields like healthcare, government, finance, software, and several other industries.

Kaizen process

How is Kaizen implemented?

Kaizen activities are usually implemented by using the Plan‐Do‐Check‐Act (PDCA) cycle. This ensures that there is always an ongoing cycle in action to monitor changes and continue to improve upon them.

Related: 10 Steps To Success With Kaizen

Plan ‐ Define the problem and develop potential solutions. The required objectives and processes are set, and the information is gathered which is needed to get the expected output.

Do – Implement the plan and execute the set processes. Collect data, if any, to be used in the subsequent phases.

Check – Evaluate results to see if the solution satisfied the expected outcomes. Search for any deviations in implementations from the plan. Convert the data obtained into information.

Act – Based on the information, if things are going well as per the plan, then take measures to stabilize the changes or otherwise, repeat the PDCA cycle if there are still some unresolved issues.

Related: How to Create A Kaizen Culture In The Home

How does Kaizen work?

Kaizen works by reducing waste (Muda) and eliminating overly difficult work processes (muri). It succeeds when employees at all levels of the organization hierarchy look for a scope for improvements and provide suggestions and feedback based on their experience and observations.

Related: Kaizen Methods and Benefits

These suggestions are about small changes that can be made to existing business processes that can give positive results to the business over a long period. For this to work, it must be made clear that any kind of suggestions from anyone are welcome and there would be no negative impacts on participation. Instead, the employees will be rewarded for participation in the day to day activities.

Related: Incorporating Kaizen into My Home

Kaizen’s five primary elements

Kaizen is founded upon five primary elements:

Quality Circles: A quality circle is a group of people who work on the same or similar project, and who meet regularly to identify, analyze, and solve work‐related issues if any.

Improved Morale: It is an important step in achieving long-term efficiency and productivity.

Teamwork: Kaizen strives to help employees think that all are part of a team and need to put in collective efforts to succeed.

Personal Discipline: A commitment to personal discipline by each employee ensures that the team will remain strong.

Suggestions for Improvement: Gathering feedback from all the employees ensures that all problems are addressed before they become significantly huge.

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