eufy Omni C20 Review: 7000Pa Self‑Emptying Robot Vacuum & Mop
Overview:The eufy Robot Vacuum Omni C20 is an all-in-one cleaning station ideal for U.S. homes seeking hands-free maintenance. It delivers 7,000 Pa suction and combines auto emptying with mop washing and drying for effortless upkeep.
Key Features & Benefits:
- Enjoy deep suction with 7,000 Pa to lift dirt, crumbs, and pet hair.
- Get hands-free maintenance with auto emptying, washing, and drying station.
- Monitor water levels easily using transparent water tanks without opening them.
- Reach low furniture with 3.35-inch design for thorough under-bed cleaning.
- Remove stubborn stains faster: 180 rpm mop rotation with 6N pressure.
- Reduce brush tangles using Pro-Detangle Comb and reverse-rotating roller brush.
Original price was: $699.99.$349.99Current price is: $349.99.
Introduction
The eufy Robot Vacuum Omni C20 is a low-profile hybrid robot that combines suction, sweeping and powered mopping with an integrated maintenance station. It’s designed for people who want a largely hands-free floor care routine: the robot vacuums and mops, while the All-in-One station handles emptying, washing and drying.
If you live with pets, have a mix of hard floors and low-pile rugs, or simply dislike daily maintenance, this model aims to cut the chores down. Quick verdict: the Omni C20 packs strong suction and a powered mop into a compact chassis, with a station that truly reduces hands-on upkeep.
What’s in the Box
- Robot vacuum unit (Not specified)
- All-in-One station (auto emptying, washing, drying) (Not specified)
- Transparent water tanks (Not specified)
- Mop module / mopping pads (Not specified)
- Charging cable / power adapter (Not specified)
- User guide / quick start materials (Not specified)
Notes: The listing does not provide an explicit, itemized contents list. Items above are inferred from the product description; see the official listing if you need a precise packing list.
Design & Build
The Omni C20’s most obvious design choice is height: at 3.35 inches it’s a low-profile robot that slips under many couches, beds and desks (source: listing, checked 2025). That slim profile increases coverage in typical living rooms and bedrooms where low furniture often blocks taller cleaners.
Materials and exact weight are not listed in the product information. Visually and functionally the robot follows common eufy styling—matte plastic bodywork and a compact circular footprint—keeping the unit light enough to be moved when needed but sturdy enough for daily operation. The All-in-One station houses transparent water tanks so you can monitor levels without opening lids, which improves convenience and reduces accidental spills.
Ergonomics focus on reduced intervention: the station automates bin emptying and mop washing/drying, limiting how often you need to touch the robot. Controls and app interactions aren’t detailed in the listing, but the inclusion of an automated station points to a workflow aimed at users who prioritize “set it and forget it” cleaning.
Key Features
All-in-One Station — automated emptying, washing and drying
The included station handles three chores: it auto-empties collected debris, washes the mop pads and dries them using room-temperature air (source: listing, checked 2025). In practice this means less frequent visits to the trash and fewer damp mop pads to store. If you clean daily or have a busy household, the station reduces the back-and-forth of manual maintenance and helps the mop pads stay hygienic between cycles.
Where it helps: busy families, allergy sufferers, or pet owners who prefer a low-touch maintenance routine.
(Note: All-in-One Station appears in the listing as the core maintenance solution.)
Mop Master Technology — powered scrubbing for stains
Mop Master Technology delivers 180 rotations per minute and 6N of pressure to the mopping module (source: listing, checked 2025). That combination of rotational speed and downward pressure is designed to lift tougher dried spills and light scuffs that passive mops often miss.
Where it helps: kitchens and entryways where tracked-in grime or sticky spills are common, and for homes with kids or pets that create more frequent messes.
7,000 Pa Powerful Suction — strong pickup for dust and pet hair
The Omni C20 claims 7,000 Pa of suction power (source: listing, checked 2025). Combined with a rolling brush and side brush, the suction helps the robot collect crumbs, fine dust and pet hair from hard floors and low-profile carpet. Note the listing explicitly cautions that performance will vary by floor type and dust level.
Where it helps: hard floors, thresholds, and short-pile areas where concentrated suction and brushes can extract debris efficiently.
3.35‑inch Low‑Profile Design — reaches tight spaces
At 3.35 inches tall, the Omni C20 is designed to fit under low furniture that many robots can’t access (source: listing, checked 2025). That reduces the need for manual dusting in tucked-away zones and improves whole-room coverage.
Where it helps: under sofas, low beds, cabinets and desks where dust accumulates but is often missed by taller devices.
Pro‑Detangle Comb — hair management built in
The roller brush can rotate in reverse and uses a Pro-Detangle Comb that flips down to loosen and remove tangled hair from the brush (source: listing, checked 2025). This reduces the frequency of manual brush cleaning and keeps the roller performing efficiently longer.
Where it helps: multi-pet homes or long-haired households where hair wrap is a recurring maintenance pain.
2.4 GHz Wi‑Fi Only & Voltage Notes
The Omni C20 supports only 2.4 GHz Wi‑Fi; it will not connect to 5 GHz networks. Also, the listing calls out 110V voltages and recommends purchasing the regional machine version suitable for your country (source: listing, checked 2025).
Where it helps: make sure you configure Wi‑Fi and buy the correct voltage model before ordering; this is especially important for international buyers.
Performance & Use
Setup and first runs
- Unbox and place the All-in-One station on a level floor near a power outlet. Confirm the station’s transparent water tanks are filled per the manual (not specified in listing).
- Place the robot on the dock and let it charge fully before the first run. The listing does not specify initial charge times or battery capacity.
Daily cleaning
- Use scheduled runs via the app (app name not specified in listing) or manual start to clear daily debris. The 7,000 Pa suction + brushes will handle crumbs and pet hair best on hard floors and low-pile carpets; as always, results will vary by floor type (source: listing, checked 2025).
Mopping and maintenance
- The Mop Master Technology’s rotational scrubbing and 6N pressure are designed to tackle tougher cake-on spills. The All-in-One station washes and dries the mop using room-temperature air, which reduces damp storage and mold risk (source: listing, checked 2025).
- Because the station uses room-temperature air, drying times might be longer in high-humidity environments. If you live in a humid climate, plan for slightly longer cycles or remove pads to air-dry manually for faster turnaround.
Hair snags and brush care
- The Pro-Detangle Comb helps reduce hair wrap; the roller can rotate in reverse to ease removal. Periodically inspect the roller area to clear any residual knots—this keeps performance consistent.
Connectivity and troubleshooting
- Ensure your home network operates a 2.4 GHz SSID visible to the robot. If your router defaults to combined bands, you may need to configure a separate 2.4 GHz network or temporarily disable 5 GHz during setup.
- Voltage: confirm you select the correct regional model (110V noted in listing). Using the wrong voltage version risks damage.
Cleaning the station
- Transparent water tanks let you see water and solution levels without opening lids, simplifying top-ups and preventing spills. The listing does not provide cleaning intervals; as a rule, rinse tanks weekly if you run frequent mopping cycles.
Useful real-life tips
- Block off sensitive areas (cords, small rugs, kids’ toys) the first few runs to establish a reliable map and avoid tangles.
- Run vacuum cycles more frequently in high-traffic zones; use targeted or spot clean modes if available in the app (app details not listed).
- For stubborn stains, pre-treat spots manually—the mop helps maintain floors but won’t always replace hands-on scrubbing for old or sticky residues.
Pros vs Cons
| Pros | Cons |
|---|---|
| Powerful 7,000 Pa suction helps pick up fine dust and pet hair (source: listing, checked 2025). | Exact battery life and run-time per charge not listed, so daily scheduling requires trial and error. |
| All-in-One station automates emptying, washing and drying, reducing hands-on maintenance (source: listing, checked 2025). | Station drying uses room-temperature air—drying can be slower in humid climates (inferred from listing). |
| Mop Master Technology (180 rpm, 6N pressure) provides active scrubbing for tougher stains (source: listing, checked 2025). | Materials, exact weight and some accessories are not itemized in the listing (Not specified). |
| Slim 3.35-inch profile reaches under low furniture for better coverage (source: listing, checked 2025). | Supports only 2.4 GHz Wi‑Fi; will not work with 5 GHz-only networks. |
| Pro-Detangle Comb reduces hair wrapping and simplifies brush maintenance (source: listing, checked 2025). | Regional voltage differences require purchasing the correct model for your country (110V listed). |
| Transparent water tanks make monitoring water levels quick and spill-free (source: listing, checked 2025). | Cleaning capacity, mop pad lifespan and precise contents of the box are not specified in the listing. |
Who Should Buy
- Busy households that want a low-touch cleaning routine and value a maintenance station that washes and dries mop pads.
- Pet owners who need strong suction and hair management features, such as the Pro-Detangle Comb.
- People with low-profile furniture who need a slim robot that reaches under beds and sofas (3.35-inch height).
Who Shouldn’t Buy
- Households that require explicit run-time/battery-spec transparency before purchase—battery capacity and typical runtimes aren’t listed.
- People with only 5 GHz Wi‑Fi networks who cannot create a 2.4 GHz SSID.
- International buyers who need a different voltage standard than 110V and are unwilling to buy the region-specific model.
Specs
| Spec | Value |
|---|---|
| Product name | eufy Robot Vacuum Omni C20 |
| Suction | 7,000 Pa (source: listing, checked 2025) |
| Mop rotation speed | 180 rotations per minute (source: listing, checked 2025) |
| Mop pressure | 6N (source: listing, checked 2025) |
| Height | 3.35 inches (source: listing, checked 2025) |
| Pro-Detangle Comb | Yes (roller reverses; comb flips down) (source: listing, checked 2025) |
| Station functions | Auto emptying, washing and drying; transparent water tanks (source: listing, checked 2025) |
| Wi‑Fi | 2.4 GHz only (5 GHz not supported) (source: listing, checked 2025) |
| Voltage | 110V noted; regional versions recommended (source: listing, checked 2025) |
| Battery capacity | Not listed |
| Run time / charge time | Not listed |
| Dustbin / water tank capacity | Not listed |
| Included accessories | Not listed (see “What’s in the Box”) |
Closing — Should you buy it?
If you want a compact robot that combines strong suction, powered mopping and a maintenance station that reduces hands-on chores, the eufy Robot Vacuum Omni C20 is a practical, time-saving choice—especially for pet owners and busy households. Just confirm your Wi‑Fi band and local voltage compatibility before ordering, and be aware that some routine specs (battery runtime, exact box contents) aren’t listed on the product page.
If those caveats are acceptable, the Omni C20 can significantly cut the time you spend on floor care while keeping surfaces cleaner between manual deep cleans.
Specification: eufy Omni C20 Review: 7000Pa Self‑Emptying Robot Vacuum & Mop
|
54141 reviews for eufy Omni C20 Review: 7000Pa Self‑Emptying Robot Vacuum & Mop
Add a review
Related Products
Shark UR2360S Review — Self‑Empty, Pet‑Perfect Performance
Roborock Qrevo Review: 8000Pa Smart Vacuum‑Mop
CHSF –
If I could give it 10 stars I would. This thing is amazing. James and Jimmy rule
CHSF –
I got this vacuum/mop combo with the all-in-one dock and just finished its first mapping and cleaning of the house. I can’t say enough good things. Setup was super easy, the app is user-friendly, and it cleaned really well. I have two large dogs—one long-haired shedder and one short-haired—and it handled the hair with no problems. I did a quick manual clean under the furniture this morning to give it a fresh start, but it still picked up plenty this afternoon and did an excellent job. It’s very quiet—definitely much quieter than a regular vacuum—and it even climbed an almost one-inch incline into my bathroom without issue. At the current Prime Day price, you can’t beat it. Couldn’t be more pleased!
David Campbell –
Excelente producto. Tardó mucho más de lo estipulado en el inicio del pedido y hubo unos detalles con la información que asigna Amazon y la paquetería que me generó estrés y mala impresión del vendedor. Sin embargo el vendedor muy amable se comunicó conmigo y me dió datos correctos del envío y la posible fecha de llegada. Super bien embalado, producto nuevo, alta calidad. Super fácil de poner en marcha. Ahora ya está limpiando y es muy fácil de usar. El segundo artículo de este tipo que tengo. El primero me duró dos años (otra marca más económica) esté se ve de mucho mejor calidad y espero dure mucho tiempo. Muy satisfecha!
TITTERS –
This robot is definitely a budget-friendly option compared to the prices of other robots on the market. It’s not the newest model out there, but it does a good job with both vacuuming and mopping. The mapping is actually quite advanced, with support for multiple floors, which is impressive at this price point.
The main downside is obstacle detection — it struggles particularly with smaller objects, like cables, wires, or anything low to the ground. Bigger obstacles aren’t an issue because of the Lidar system, but since the Lidar isn’t placed on top like newer models, it misses low-lying items.
Bottom line: if you have a lot of small objects in your living room, this robot will struggle unless you either remove them completely or set up “no-go” zones (which isn’t always practical). It’s a much better fit for spaces like basements or bedrooms where there’s less clutter
furiouslyshopping –
Cleans really well as long as you pick up cords and other clutter first. For the price, it’s a great value. I love the auto dust-emptying and mop-pad cleaning at the charging base, and the mapping feature makes it much faster and more efficient than older models that just bounce around.
I have two concerns:1) It feels like you need the app to operate—there’s no dedicated button or included remote to start a clean. I wish it came with a remote so I wouldn’t have to rely entirely on app support over time.2) The two water tanks in the charging base worry me. Leaving clean and dirty water sitting in the base leads to nasty smells and feels like a bacteria risk. I now empty and rinse both tanks after each use. Even so, it’s still more efficient than mopping by hand, but it’s something to consider.
LB –
I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design.
Price: Very reasonable. Almost reasonable enough that I’d consider getting another one for my second floor. For now I’ll just carry it upstairs.
Cleaning power: This thing sucks… It’s suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it’s inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn’t pick up anything in that dust filter… So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning.
Quietness: I work from my home office, and this thing is quiet enough that I don’t even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD– you couldn’t even have a conversation with someone in the same room, let alone someone on speakerphone.
Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won’t be an issue.
A few considerations: I was hoping to find a robot vacuum that wouldn’t eat my carpets’ tassels, but I don’t think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn’t always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn’t seem to bother Eufy. It has pulled off probably 2 tassels so far.
The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn’t seem to do that. But, it doesn’t seem to matter, because it still hits every spot in the rooms.
I’m a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We’ll have to see if Eufy has the same longevity.
All in all- I’m very happy with my purchase and definitely recommend it!
K@m –
I’ve only had one other vacuum-mop before and I had to manually switch modes. I love that this one automatically switches between vacuum and mop and works really well. I have two dogs that shed like crazy, and it handles the fur pretty well. Replacement parts are inexpensive and easy to replace. TMI, but one day my dog had diarrhea on the floor while the mop was running. It cleaned most of it up, but the robot got pretty messy. It was actually super easy to remove the components and clean them — the filter caught a lot, and what it didn’t catch came out of the bin with no trouble. I was glad replacement parts were cheap because I ended up replacing several of them.
araceli landa –
Ive only have one other vaccum mop before and i had to manually switch it. I love that this one doesnt need that and it works really well. I have two dogs that shed like crazy and its able to handle it pretty well. Replacement parts are pretty inexpensive and easy to replace. This maybe tmi but one day my dog had diarrhea on the floor and then the floor mop setting started. It did clean it up pretty well, but then the robot was full of poop. It was actually super easy to remove the components and clean it out. The filter caught a good amount of it and what it didnt catch i had no issue cleaning it out of the vaccum. I was also super happy that replacement parts were cheap cuz i pretty much just replaced them all lol
TITTERS –
This is my second Eufy because the first one works so well—I wanted one on each floor. Why not five stars? The original unit was a gift and has worked flawlessly since Christmas. The one I bought behaved fine when I only vacuumed, but when I tried vacuuming and mopping the dirty water wasn’t being sucked into the tank, causing a mini flood around the machine and then the unit stopped working. Eufy’s customer service contacted me through the app and is sending a free replacement dirty water tank, admitting this has happened to others, so it seems to be a known issue. I appreciate the free replacement, but if the problem is known, why sell units before fixing them? The replacement will take 4–5 weeks, which is a long wait—I’m now waiting for the new tank and will update once I receive it.
CF –
Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.
What I like:
-VERY easy to use.
-easy to follow instructions
-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another–which is SUPER helpful!).
-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).
-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).
-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).
-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.
-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).
-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).
What could be improved:
-nothing really in particular to this.
-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.
-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).
-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.
Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it’s “butt” and now they are cool and she does not mind it at all. Pleased with this product and would recommend! 🙂
**UPDATE**
On another note, Eufy has amazing customer service! I received an email from them addressing each of my “what could be improved” components with more information on the product. Very impressed.
K@m –
This is my second Eufy, because the1st works so well. I wanted one for each floor of the house. Why not 5 stars?
When the 1st was gifted to me, I loved it. It worked well, immediately. I have been using it since Christmas without any issues. As for this one, which I bought, the story is a bit different. First time I used it, I only vacuumed. That worked very well and I had no issues. On Sunday I decided to vacuum/mop. The dirty water tank has an issue. How do I know? Well, there was a mini flood around the machine because the dirty water from the mops wasn’t being sucked up into the dirty water tank. Also, after a certain amount of water that leaked, it stopped working. I was going to call customer service on Monday, but since Eufy is connected to my Eufy phone app, the company had already contacted me that same morning, to say they are sending me a free dirty tank exchange, since they have had the same issue with others. Hence this is apparently a common problem. The exchange, according to the customer service office, will be in 4 to 5 weeks. Although I am thankful that they are doing this gratis, and recognize that their item has an issue, if they are aware of the issue, why not fix the item before selling it? Also, 4 to 5 weeks??? That is a long time. I am now awaiting the new dirty water tank. I will keep you posted.
LB –
Excelente producto. Tardó mucho más de lo estipulado en el inicio del pedido y hubo unos detalles con la información que asigna Amazon y la paquetería que me generó estrés y mala impresión del vendedor. Sin embargo el vendedor muy amable se comunicó conmigo y me dió datos correctos del envío y la posible fecha de llegada. Super bien embalado, producto nuevo, alta calidad. Super fácil de poner en marcha. Ahora ya está limpiando y es muy fácil de usar. El segundo artículo de este tipo que tengo. El primero me duró dos años (otra marca más económica) esté se ve de mucho mejor calidad y espero dure mucho tiempo. Muy satisfecha!
Ted –
The Eufy Omni C20 has been excellent for our home. It’s simple to program, remembers routes and routines well, and runs automatically each day, cleaning different rooms. It vacuums hard floors and medium-pile carpet very effectively and does a decent job with light mopping on tile and laminate/vinyl. It struggles with stuck-on grime and wet debris like mud, which tends to get smeared rather than picked up. The self-cleaning station works reliably for both vacuuming and mopping functions, and the robot docks easily with the base, which is also easy to maintain.
We have one cat, and the C20 consistently picks up an impressive amount of hair — almost embarrassingly so. We do need to remember to clear small objects and toys on scheduled cleaning days, but the robot navigates furniture, stair openings, and large obstacles quite well. The app is very user-friendly: setup and map management are straightforward, and the no-go zones are especially helpful to keep it away from the cat’s food and water and other tricky spots. Notifications alert us when it gets stuck or needs maintenance, which is handy.
Our home is a 1,500 sq ft ranch with roughly 50% carpet, 30% laminate, and 20% tile. We occasionally use a conventional vacuum on the carpet for deeper cleaning and let an older, non-programmable Eufy run in the unfinished lower level. While we linked the C20 to Alexa, most routines run automatically. For its price and performance, the C20 has been a very cost-justified choice for us.
araceli landa –
Un appareil autonome, efficace, beau design, solide …
1. lors de la cartographie, je ne trouve le moyen de garder la cartographie d’un étage et utiliser l’appareil sur un autre étage, a chaque fois il faut qu’il efface la carte d’un étage pour la reconduire. visiblement il en faut un pour chaque étage.
2. Ca arrive que lorsque l’appareil retourner dans la base pour nettoyer ou vidanger, il se bloque a l’entrée, c’est arrivé quelque fois, mais mnt cva mieux.
En gros, ca tiens la maison propre, sans poussière, ni résidus
araceli landa –
Excellent product. Delivery took much longer than initially estimated and there were issues with the information from Amazon and the carrier that caused me stress and a bad impression of the seller. However, the seller was very kind, contacted me, and provided correct shipping details and an updated expected arrival date. Very well packaged, brand new and high quality. Super easy to set up — it’s already cleaning and very simple to use. This is the second item of this type I’ve owned; the first (a cheaper brand) lasted two years. This one looks far better made and I hope it lasts a long time. Very satisfied!
araceli landa –
This is my second Eufy, because the1st works so well. I wanted one for each floor of the house. Why not 5 stars?
When the 1st was gifted to me, I loved it. It worked well, immediately. I have been using it since Christmas without any issues. As for this one, which I bought, the story is a bit different. First time I used it, I only vacuumed. That worked very well and I had no issues. On Sunday I decided to vacuum/mop. The dirty water tank has an issue. How do I know? Well, there was a mini flood around the machine because the dirty water from the mops wasn’t being sucked up into the dirty water tank. Also, after a certain amount of water that leaked, it stopped working. I was going to call customer service on Monday, but since Eufy is connected to my Eufy phone app, the company had already contacted me that same morning, to say they are sending me a free dirty tank exchange, since they have had the same issue with others. Hence this is apparently a common problem. The exchange, according to the customer service office, will be in 4 to 5 weeks. Although I am thankful that they are doing this gratis, and recognize that their item has an issue, if they are aware of the issue, why not fix the item before selling it? Also, 4 to 5 weeks??? That is a long time. I am now awaiting the new dirty water tank. I will keep you posted.
araceli landa –
Autonomous, efficient, attractive and sturdy design. However, during mapping I can’t keep a map for one floor and use the device on another — it erases the map each time and needs to remap, so it seems you need one unit per floor. Also, occasionally when returning to the dock to recharge or empty it gets stuck at the entrance; this happened a few times but it’s better now. Overall it keeps the house clean with no dust or residue.
LB –
The first two days of using this vacuum kept saying that it was tilted and would not turn on. It didn’t matter if it was at the charging base or on the vinyl plank flooring. I had quite a few interactions with Eufy customer service and they said it happens to a very small percentage of their machines. After the second day it started working and I have not had a problem with it since.
The vacuum function works perfectly and the self-cleaning brush roll gets a majority. If not all of that dog hair and human hair off of it. The mop function works good for keeping up with the house, but it will definitely never replace hand mopping.
Is at times a little loud when it is emptying the dust bin into the base station. But other than that I can go to sleep upstairs with it running downstairs. Make sure you don’t forget to order some extra bags for the base station dust collection and a few extra mopping pads just to keep them fresh.
Lisa –
I love this mop vacuum! I even gave her a name — she’s part of the family. I can’t imagine how I lived without her; my floors are stunning and spotless. I was skeptical until I saw my sons using it while I was on vacation — it was absolutely amazing. I bought the version with the mop attachment and it really works. Treat yourself and get one. My four dogs don’t care about it, yet it picks up all their hair; the suction is fantastic and the mopping performance is outstanding. It’s very quiet — I haven’t even tried the strongest setting; the medium setting is perfect and it docks itself.
CF –
Background: I have a shedding dog, so I bought this hoping that running it every day would pick up dog hair from the floor.
What I like:
What could be improved:
Overall:I really like this. It does a great job cleaning up dog hair and other debris and saves me a lot of time. If you have a dog, watch their reaction the first time — mine was scared at first but quickly sniffed it and got used to it. Very pleased and would recommend.
UPDATE:Eufy’s customer service is excellent — they emailed me addressing each of my improvement notes with helpful information. Very impressed.